TikTok isn’t just where Gen Z dances, debates, or duets. It’s where they search. With 58.8% of Gen Z using TikTok search regularly, surpassing even ChatGPT usage, there’s no question the platform has become central to how younger consumers find, validate, and act on information. According to ...

The other day I was thinking about how digital marketing programs often get caught-up chasing a metric that doesn’t fully take into account the full picture and I was reminded of the parable of the Blind Men and the Elephant. In the story, three blind men come across an elephant and each forms a ...

Presented at the AMA Nonprofit Conference in Washington DC

Social media has changed the way people interact by providing new ways and new venues for people to interact with a much larger sphere of friends, acquaintances, and associates. Billions of people interact on social: Facebook has more than 1 billion users, Twitter has 230-plus million monthly ...

As I started researching this article, I found quite a number of articles about the different types of Facebook friends and fans. They use a lot of cute names for the types of friends and fans (my favorite being “the poker player” — thank goodness Facebook’s poke functionality is pretty much ...